Getting started
All that you need to know before booking a ride.
- What vehicles do you offer?
- What cities do you operate in?
- How do I check luggage capacity?
- What if my flight is delayed?
View all articles
Manage bookings
Change, update, or cancel your rides.
- How can I change my booking?
- How do I add a promo code?
- What is the cancellation policy?
- How do I view my ride?
View all articles
Billing & payments
Information about payments and invoices.
- Do I need to tip the chauffeur?
- Which payment options are available?
- Can I change my payment method?
View all articles
My account
Manage your personal account settings.
- How do I update my profile?
- How do I reset my password?
- How do I delete my account?
Your safety
Keeping passengers and chauffeurs safe.
- Safety standards
- Driver verification
- Emergency support
Chauffeur hailing
On-demand chauffeur services.
- How does instant booking work?
- Where is it available?
- How fast is pickup?