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Help

How can we help?

Need help with your recent or past ride?

Getting started

All that you need to know before booking a ride.

What vehicles do you offer?
What cities do you operate in?
How do I check luggage capacity?
What if my flight is delayed?

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Manage bookings

Change, update, or cancel your rides.

How can I change my booking?
How do I add a promo code?
What is the cancellation policy?
How do I view my ride?

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Billing & payments

Information about payments and invoices.

Do I need to tip the chauffeur?
Which payment options are available?
Can I change my payment method?

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My account

Manage your personal account settings.

How do I update my profile?
How do I reset my password?
How do I delete my account?

Your safety

Keeping passengers and chauffeurs safe.

Safety standards
Driver verification
Emergency support

Chauffeur hailing

On-demand chauffeur services.

How does instant booking work?
Where is it available?
How fast is pickup?

Can’t find what you’re looking for?

Our support team is here to help you anytime.

Chat with Customer Service

HMMA limos services ensures that you’ll have a professional driver on hand to make sure you don’t lose your way getting around town.

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